Overview

This website is operated by DXS ZURICH GmbH, the company behind SUDO ZURICH, a trademark registered under Swiss law. Throughout this site, the terms "we," "us," and "our" refer to DXS ZURICH GmbH. We offer this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing products from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including the additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree to all the terms and conditions, you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features or tools added to the store will also be subject to these Terms. You can review the latest version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates or changes to our website. It is your responsibility to review this page periodically. Your continued use of the website constitutes acceptance of any changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products and services.

1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction or have given us your consent to allow any minor dependents to use this site. You may not use our products for any illegal or unauthorized purposes, nor may you violate any laws in your jurisdiction in connection with using our Service.

A breach or violation of any of these Terms will result in an immediate termination of your Services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service without express written permission from us.

The headings used in this agreement are included for convenience only and will not limit or affect these Terms.

3. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information available on this site is not accurate, complete, or current. The material provided is for general information only and should not be relied upon as the sole basis for decision-making.

This site may contain historical information, which is not necessarily current and is provided for reference only. We reserve the right to modify content at any time without obligation to update information.

4. Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice. We shall not be liable for any price changes, modifications, or discontinuance of the Service.

5. Products or Services

Certain products or services may be available exclusively online through our website. These products or services may have limited quantities and are subject to return or exchange only per our Refund Policy.

We have made every effort to display product colors and images accurately, but we cannot guarantee that your device’s display will be accurate.

We reserve the right to:

• Limit sales of our products or services to any person, geographic region, or jurisdiction on a case-by-case basis.
• Limit the quantities of products or services offered.
• Discontinue any product at any time.

We do not guarantee that the quality of products, services, or information purchased will meet your expectations.

6. Accuracy of Billing and Account Information

We reserve the right to refuse any order. We may, at our discretion, limit or cancel quantities purchased per person, household, or order. Changes or cancellations will be communicated via the contact information provided at purchase.

You agree to provide current, complete, and accurate purchase and account information for all transactions. You are responsible for promptly updating account details to ensure seamless transactions.

For more information, see our Refund Policy.

7. Optional Tools

We may provide access to third-party tools over which we have no control. You acknowledge that we provide access “as is” and “as available” without warranties or liability. Use of these optional tools is at your discretion and risk.

8. Third-Party Links

Certain content, products, and services may include materials from third parties. Third-party links are provided for convenience but are not controlled or endorsed by us. We are not responsible for third-party materials, websites, or services. Please review third-party terms before engaging in transactions.

9. User Comments, Feedback, and Other Submissions

If you send submissions (e.g., creative ideas, proposals), you agree that we may edit, publish, or use them without obligation to compensate or respond.

You agree not to submit unlawful, offensive, or harmful content or misrepresent your identity. We may remove objectionable content at our discretion.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. As a company based in Switzerland, we comply with the Swiss Federal Data Protection Act (FADP) and ensure that all personal data is handled with care, confidentiality, and security. Your data will not be shared with third parties unless required for the fulfillment of your order or necessary for compliance with legal obligations.

We employ industry-standard encryption technologies and safeguard customer information through technical and organizational measures to prevent unauthorized access or misuse.

11. Errors, Inaccuracies, and Omissions

Occasionally, our site may contain errors related to product descriptions, pricing, promotions, or availability. We reserve the right to correct such errors and to change or cancel orders if necessary, including after submission.

12. Prohibited Uses

You are prohibited from using the site for unlawful purposes, to solicit illegal acts, or to violate any laws. Violations include, but are not limited to, infringing intellectual property rights, harassing others, submitting false information, and uploading harmful code.

We reserve the right to terminate your use of the Service for prohibited activities.

13. Disclaimer of Warranties and Limitation of Liability

We do not guarantee uninterrupted, error-free service. The Service and products are provided “as is” without warranties of any kind.

In no case shall we be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service.

14. Indemnification

You agree to indemnify and hold DXS ZURICH GmbH harmless from any claims or demands arising from your breach of these Terms or violation of any laws.

15. Severability

If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions will remain enforceable to the fullest extent permitted by law.

16. Termination

These Terms are effective unless terminated by you or us. You may terminate by ceasing use of our site. We may terminate if you fail to comply with these Terms.

17. Entire Agreement

These Terms constitute the entire agreement between you and us, superseding prior agreements. Any ambiguities shall not be construed against the drafting party.

18. Governing Law

These Terms and any related agreements are governed by the laws of Switzerland, and any disputes shall be resolved in accordance with Swiss law.

19. Changes to Terms

We may update these Terms at any time. It is your responsibility to review this page periodically for changes.

20. Consumer Rights & Refunds

In compliance with Swiss consumer protection laws, you have the right to withdraw from your purchase within 14 days of receiving your product without providing a reason. If you wish to return a product, please follow the instructions in our Refund Policy.

Refunds will be processed using the same method used for the original purchase. For more details on returns, exchanges, and product warranties, please refer to our Refund Policy.

21. Contact Information

For questions about these Terms, or if you wish to exercise your rights under Swiss consumer protection or data protection laws, please contact us:

DXS Zurich GmbH
c/o Enterprise Treuhand Partners
Shifflande 26
8001 Zürich
Switzerland

Postal & Returns address:
SUDO ZURICH by DXS Zurich GmbH
Postlagernd
Bahnhofstrasse 49
8803 Rüschlikon
Switzerland

Email: contacts@sudozurich.com
Phone: +41 78 480 50 72
VAT Number: CHE-482.901.383